AI Voice & Chat Assistants
Voice-native AI agents that pick calls and reply on WhatsApp/SMS — trained on your data, plugged into LiveKit, ElevenLabs, any LLM.
What we do for you
We build production AI assistants that pick up calls, handle WhatsApp and SMS, and act as the front line for your business — not chatbots reading from a script, but voice-native, context-aware agents trained on your data through proper RAG pipelines. They reason in real time, recover from interruptions, and hand off cleanly when a human is genuinely needed.
Channel coverage spans the full telecom and messaging stack — VOIP via LiveKit, FreeSWITCH, and raw SIP; GSM via SIM-routing for legacy and regional numbers; WhatsApp Business API; SMS through Twilio or Vonage; and embedded web chat. We pick the right stack per use case — LiveKit when sub-second turn-taking matters, Twilio or Vonage for telecom-grade global routing, and fully custom builds when latency, cost, or sovereignty constraints demand it.
The intelligence layer is what makes the agent useful: connected to your CRM, knowledge base, calendar, ticketing system, and any internal API — either via MCP servers or direct integrations. Voice in, voice out, with the model reasoning over real, up-to-the-minute data. Bookings get written back to your calendar, calls get logged to your CRM, tickets get raised in your helpdesk, and every interaction leaves an auditable trail.
What's included
- Voice-native agents — pick up calls, hold real conversations
- Channel coverage — VOIP, GSM, WhatsApp, SMS, web chat
- RAG pipelines trained on YOUR data
- LiveKit / Twilio / FreeSWITCH integration
- Connected to CRM, calendar, knowledge base
- Multilingual support — English, Urdu, French, German, more
- Human-in-the-loop escalation when the agent isn't sure
The specifics
Every engagement draws on a specific combination of these capabilities — applied by engineers who've done it in production.
Voice Agents
Real-time call handling with sub-second turn-taking on LiveKit or SIP.
WhatsApp & Chat Bots
Native WhatsApp Business API integration with rich-media support.
RAG Knowledge Base
Vector-indexed company knowledge that stays fresh.
CRM & Calendar Integration
Agents book appointments, log calls, update records.
Multilingual Agents
Trained for code-switching between English/Urdu/French/German.
Human Escalation
Smart hand-off to a human when confidence drops or topic warrants.
Tools chosen for the job,
not the trend.
Every technology decision in a AI Voice & Chat Assistants engagement is made against real constraints — performance targets, compliance requirements, team familiarity, and long-term maintainability. We'll tell you which choices are wrong for your situation.
Start a
AI Voice & Chat Assistants
project
Tell us what you're building and what's blocking you. We'll be direct about whether we're the right team — and what a timeline and cost looks like.